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Yapper answers locksmith calls in 3 rings, captures lockout details, flags urgent calls, and texts you who called. Works day or night, even while you are already on another service call. Plans start at $99/mo for the first 10 customers (normally $199/mo). 7-day free trial. No credit card required to start a trial.
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The basics
A locksmith answering service picks up your business line when you cannot, takes the caller's location and what they need, and passes it to you. Yapper is an AI answering service for locksmiths that does this 24 hours a day for $199 a month. It transfers urgent lockouts to your cell and texts you a summary of every other call.
Most callers do not leave voicemails. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls repeatedly go unanswered. An AI receptionist closes that gap for the price of a few missed jobs a year.
Before you buy
An AI answering service runs about $29 to $199 a month, and a live human answering service starts at $164 to $300 a month for 50 minutes or 30 calls. Yapper Starter is $199 a month for 200 minutes of answered calls, and minutes past that are $0.75 each. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain.
It answers your business line when you cannot, asks the caller what they need, and sends you the details. Yapper answers in 3 rings at any hour, asks about the location, the lock or vehicle, and how urgent it is, and texts you a summary when the call ends. The full transcript is in your dashboard.
Yapper transfers the call to the phone number you set and gives you a short spoken brief before it connects you. It does this when a caller asks for you or describes something urgent, and you can list what counts as urgent in your instructions, such as a car lockout or a child locked inside. Routine calls stay with Yapper and reach you as a text summary.
Some answering services can. Yapper does not. Yapper captures appointment requests and can text your booking link. It does not write directly to your calendar or dispatch system. You or your scheduling tool confirm the visit and arrival time.
No. Yapper does not connect to Jobber, ServiceTitan, or Housecall Pro. Call details arrive by text and in your Yapper dashboard. If you need calls logged in your field service software automatically, Jobber Receptionist and Housecall Pro CSR AI are built into those tools.
No. Yapper answers in English only. If many of your callers speak Spanish, OnCrew lists Spanish as a setting, and Ruby offers bilingual live receptionists.
An AI answering service costs less and fits routine calls, such as service requests, scheduling questions, and messages. A live answering service costs more and fits calls that need judgment, such as an upset customer. For the same 200 minutes a month, Ruby is $720 and Abby is $599 with live receptionists, and Yapper is $199.
About 5 minutes. You answer a few questions about your business, set the number for emergency transfers, and forward your business line to your Yapper number. The 7-day free trial includes 50 minutes of answered calls and does not need a credit card.
Other providers' prices were read from their own pricing pages on . Yapper publishes this page and is one of the providers named. See the full comparison with sources.
Common Challenges
Someone locked out of their house or car is not waiting around. If you don't answer in two rings, they hang up and call the next locksmith.
Lockouts happen at midnight, at 6am, on holidays. That is when your competitors who answer after hours take your market share.
You get calls from addresses you don't cover. Without someone to screen them, you drive 45 minutes to a job that was never yours.
Property managers and businesses calling for lock changes, master key systems, and access control often call during business hours when you are already on jobs.
According to BIA/Kelsey's Local Commerce Monitor, 66% of small and medium-sized businesses rate phone calls as a good or excellent source of leads, ahead of online forms (58.2%), in-person (54.1%), and email (43.7%). For trade work, phone is not a fallback channel. It is the channel.
“Calls have always been highly valued by small businesses, and now the notion of calls as currency has accelerated in the smartphone era.”
How It Works
AI that knows your trade and talks to your customers like you would.
Yapper picks up, gets the address and the situation, and transfers urgent lockouts to the number you set, with a short spoken brief for you first. You take the job or turn it down.
Add the towns you cover to your business details, and Yapper tells callers about them. Every summary includes the address, so you can see where a job is before you drive.
Lock changes, rekeying, commercial access systems. Non-urgent jobs get captured with a preferred time so you can confirm in one call.
Yapper works through the night and on holidays at the same price. Your after-hours calls are answered the same as your 9am calls.
Watch it work
A call comes in while you're on a job. Yapper answers, gets the details, and texts you a summary. Setup takes about 5 minutes: paste your website, then forward your calls.
Integrations
Yapper captures appointment requests and preferred times from callers, then sends the details to your dashboard. You stay in control of final pricing, dispatch, and exact appointment confirmation.
If you run a larger shop on ServiceTitan, Housecall Pro, Jobber, FieldEdge, or Service Fusion, Yapper is not the right fit yet. Yapper is built for solo operators and small crews that need a phone answered, not a full dispatch system. If that describes you, we will tell you up front instead of selling you something that does not match.
For everyone in between, you keep using your existing calendar. Yapper captures the request and can text your booking link. You or your scheduling tool confirm the visit; Yapper does not write directly to your calendar.
Demo · Locksmiths
Here's a recorded locksmith call. Play it, read the transcript, and see the text the owner gets when the call ends.
Customer rings your business line. Day, night, weekend, holiday.
Picks up in three rings. Real conversation, never a recording.
Collects the request for follow-up, or routes urgent calls to your cell.
(Add your booking link in Settings and Yapper texts it to callers.)
Caller, ask, outcome. Hits your phone seconds after the call ends.
Post_Call_Summary
Every call ends with a summary text: who called, what they needed, and whether it was transferred. No more "how did that call go?".
Pricing
Choose monthly or annual. 7-day free trial with 50 minutes of calls. No credit card required to start a trial.
7-day free trial with 50 minutes of calls. No credit card required.
7-day free trial with 50 minutes of calls. No credit card required.
New product guarantee
Yapper is new, so we are still earning our first public customer reviews. The product is live now with a 7-day free trial and no credit card required to start a trial. You can test the receptionist before forwarding your real business calls. If something does not fit your business, email me directly and I will help fix it or tell you honestly if Yapper is not the right fit.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
The cost of missed calls
When a call goes unanswered, most people don't leave a voicemail. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls go unanswered. That is the job, gone.
For a service business, that lost call is usually a job worth a few hundred to a few thousand dollars. Slide the numbers below to see what your own missed calls add up to.
Missed calls per week
Average job value
lost every month
lost every year
per month to stop missing calls
One missed call could pay for a full year of Yapper.
Start My 7-Day Free TrialFree tools
Run the numbers before you change your phone setup. These tools help you spot missed-call risk, local profile gaps, and the cost of different answering options.
Yapper — Starter: $199/month for 200 minutes. Pro: $349/month for 500 minutes. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain. Lower-price AI options exist. Compare the included unit, required transfers, and what still needs your follow-up.
Yapper captures appointment requests and can text your booking link. It does not write directly to your calendar or dispatch system. You or your scheduling tool confirm the visit and arrival time.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
Free: $0 for 25 calls. Pro: $150/month for 75 calls. Month-to-month.
Free additional calls: $3.00 each. Pro additional calls: $2.50 each; check escalation and optional service charges.
Owners who need integrations or an AI service with human escalation.
Lite: $29/month for 60 minutes. Pro: $99/month for 220 minutes. Billed monthly, no setup fee.
Lite: $0.48/additional minute. Pro: $0.45/additional minute.
Owners seeking a lower entry price with metered extra minutes.
Starter: $79/month for 100 unique customers. Growth: $129/month for 500.
Starter: 79¢ per additional unique customer (Growth: 26¢). Minutes are not metered.
Businesses with repeat callers or long calls that benefit from customer-based billing.
Published by Yapper. Provider facts checked . Prices and product terms can change. Smith.ai’s human-first service is a separate product.
Compare AI and live answering in the contractor buyer guide.
FAQ
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