Smith.ai AI Receptionist
Free: $0 for 25 calls. Pro: $150/month for 75 calls.
Pro additional calls: $2.50 each; check escalation and optional service charges.
Owners who need integrations or an AI service with human escalation.
AI Receptionist for Auto Repair
AI Phone Receptionist for Auto Repair Shops
Yapper answers auto repair calls in 3 rings, captures the vehicle issue, and texts you who called. Works while your techs are in the bay, the counter is busy, or a customer needs a callback. Plans start at $99/mo for the first 10 customers (normally $199/mo). 7-day free trial. No credit card required to start a trial.
Hear a auto repair callSet up in about 5 minutes, or I'll help you get it live. See all plans
I don't have a websiteYapper · Dashboard
tryyapper.com/dashboard
Key takeaways
- 24/7 phone answering for auto repair for $99 a month for the first 10 customers (normally $199/mo), with no per-call fees.
- Captures appointment requests, urgency, contact details, and preferred times so you can confirm the job fast.
- Detects real emergencies for auto repair and transfers to your cell with a spoken brief.
- Setup takes about 5 minutes. 7-day free trial. No credit card required to start a trial.
The basics
What is an AI receptionist for auto repair?
An AI receptionist for auto repair is software that answers your business phone instead of voicemail. It captures service requests, recognizes the language your customers use on the phone, and transfers real emergencies to your cell with a quick brief.
Most callers do not leave voicemails. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls repeatedly go unanswered. An AI receptionist closes that gap for the price of a few missed jobs a year.
Common Challenges
Why auto repair lose customers
Phone rings while you are under a car
Your hands are covered in grease and the phone is ringing. You can't answer it. The customer needed an oil change and they just booked with the shop down the street.
"Is my car ready?" calls all day
Customers call to check on their repair status constantly. Each call pulls a tech away from the bay or goes unanswered. Neither is good.
Empty bays cost money
If your bays are not full, you are losing money. But you can't fill them if nobody answers the phone and captures appointment requests.
Roadside and tow calls
Breakdowns happen at the worst times. If a stranded driver calls your shop and gets voicemail, they call a competitor or go with whatever tow company shows up.
What the research says
According to BIA/Kelsey's Local Commerce Monitor, 66% of small and medium-sized businesses rate phone calls as a good or excellent source of leads, ahead of online forms (58.2%), in-person (54.1%), and email (43.7%). For trade work, phone is not a fallback channel. It is the channel.
“Calls have always been highly valued by small businesses, and now the notion of calls as currency has accelerated in the smartphone era.”
How It Works
How Yapper works for auto repair
AI that knows your trade and talks to your customers like you would.
Module_01
Answers From the Shop Floor
Yapper picks up every call so your techs stay in the bays. It captures requests for oil changes, tire rotations, brake jobs, and general service appointments.
Shop_Floor_Active
Module_02
Handles Status Calls
Customers calling to check on their car? Yapper gives them an update based on the information you provide. Your techs do not get pulled out from under the hood.
Status_System
Module_03
Fills Your Bays
Callers explain what they need and when they want service. Oil changes, inspections, brake work. Your bays stay full without a front desk person.
Request_Captured
Module_04
Roadside Emergency Routing
Breakdowns and tow requests get flagged and forwarded to your cell. You capture the tow and the repair job instead of losing both.
Emergency_Routing
Integrations
Works with the calendar you already use.
Yapper captures appointment requests and preferred times from callers, then sends the details to your dashboard. You stay in control of final pricing, dispatch, and exact appointment confirmation.
If you run a larger shop on ServiceTitan, Housecall Pro, Jobber, FieldEdge, or Service Fusion, Yapper is not the right fit yet. Yapper is built for solo operators and small crews that need a phone answered, not a full dispatch system. If that describes you, we will tell you up front instead of selling you something that does not match.
For everyone in between, you keep using your existing calendar. Yapper captures the request and can text your booking link. You or your scheduling tool confirm the visit; Yapper does not write directly to your calendar.
Demo · Auto Repair
See it. Hear it. Get the text.
Here's a recorded auto repair call. Play it, read the transcript, and see the text the owner gets when the call ends.
Step_01
Caller dials
Customer rings your business line. Day, night, weekend, holiday.
Step_02
Yapper answers
Picks up in three rings. Real conversation, never a recording.
Step_03
Captures or transfers
Collects the request for follow-up, or routes urgent calls to your cell.
(Add your booking link in Settings and Yapper texts it to callers.)
Step_04
Texts you a summary
Caller, ask, outcome. Hits your phone seconds after the call ends.
Sample Call
Inbound · 3 ringsMegan R.
Vehicle Diagnostic
0:000:39
Length0:39
VoiceAI demo
OutcomeAppointment Request
Live_Transcript
6 turnsCaller
Hi, my check engine light came on this morning and the car's making this kind of clicking sound when I accelerate. Is that something you can look at?
Yapper
I can take down the details for the shop. What's the make, model, and year?
Caller
Twenty-eighteen Honda Civic.
Yapper
Thanks. What name and phone number should the shop use, and when would you prefer to bring it in?
Caller
Megan Roberts, six-one-four, five-five-five, zero-one-eight-two. This afternoon around three would be ideal.
Yapper
I've got your vehicle, symptoms, contact information, and preferred time. The shop will call you back to confirm the appointment.
Post_Call_Summary
Seconds after the call ends, your phone buzzes.
Every call ends with a summary text: who called, what they needed, and whether it was transferred. No more "how did that call go?".
- Caller name + phone number for instant callback
- What they need, in their own words
- Requested time or transfer status
- Full transcript searchable in your dashboard
9:41
Yapper
Today, 11:02 AM
Appointment Request · Megan R.
- •Vehicle: 2018 Honda Civic
- •Symptoms: CEL on, clicking under acceleration
- •Preferred time: today around 3:00 PM
- •Status: awaiting shop confirmation
- •Phone: (614) 555-0182
Pricing
Simple AI receptionist pricing.
Choose monthly or annual. 7-day free trial with 50 minutes of calls. No credit card required to start a trial.
Cluster_Starter
Sale- 200 minutes included each month
- Extra minutes $0.75 each, up to 300
- 24/7 AI call answering
- 1 phone number
- Call logs and full transcripts
- SMS summaries after calls
- Emergency detection and transfer to your configured number
- Appointment request capture and booking link texts
7-day free trial with 50 minutes of calls. No credit card required.
Mainframe_Pro
- 500 minutes included each month
- Extra minutes $0.75 each, up to 300
- Everything in Starter
- Call analytics and revenue tracking
- Caller history
- Priority support
7-day free trial with 50 minutes of calls. No credit card required.
New product guarantee
Try it before you trust it with real calls.
Yapper is new, so we are still earning our first public customer reviews. The product is live now with a 7-day free trial and no credit card required to start a trial. You can test the receptionist before forwarding your real business calls. If something does not fit your business, email me directly and I will help fix it or tell you honestly if Yapper is not the right fit.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
The cost of missed calls
See what missed calls are costing you.
When a call goes unanswered, most people don't leave a voicemail. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls go unanswered. That is the job, gone.
For a service business, that lost call is usually a job worth a few hundred to a few thousand dollars. Slide the numbers below to see what your own missed calls add up to.
Missed calls per week
5
130
Average job value
$400
$100$2,500
$8,000
lost every month
$96,000
lost every year
$199
per month to stop missing calls
One missed call could pay for a full year of Yapper.
Start My 7-Day Free TrialFree tools
Useful calculators for auto repair.
Run the numbers before you change your phone setup. These tools help you spot missed-call risk, local profile gaps, and the cost of different answering options.
Compare the call workflow and the bill.
Yapper — Starter: $199/month for 200 minutes. Pro: $349/month for 500 minutes. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain. Lower-price AI options exist. Compare the included unit, required transfers, and what still needs your follow-up.
Yapper captures appointment requests and can text your booking link. It does not write directly to your calendar or dispatch system. You or your scheduling tool confirm the visit and arrival time.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
Dialzara
Lite: $29/month for 60 minutes. Pro: $99 for 220 minutes.
Lite: $0.48/additional minute. Pro: $0.45/additional minute.
Owners seeking a lower entry price with metered extra minutes.
Goodcall
Starter: $79/month per agent for 100 unique customers.
$0.50/additional unique customer; unlimited minutes and tokens.
Businesses with repeat callers or long calls that benefit from customer-based billing.
Published by Yapper. Provider facts checked . Prices and product terms can change. Smith.ai’s human-first service is a separate product.
Compare AI and live answering in the contractor buyer guide.
FAQ
FAQ for Auto Repair
You can provide approved standard pricing for common services. Yapper can share that information, collect the requested service and preferred time, and send the details to you for confirmation.
You can update repair statuses in your dashboard. When a customer calls to check, Yapper gives them the latest status. If the status is not set, it takes a message and has you call back.
Yes. Whether you have 2 bays or 20, Yapper handles your call volume and captures each caller’s requested service and preferred time so your team can confirm based on current capacity.
Yes. Yapper includes a 7-day free trial with full access, and no credit card required to start a trial. The trial includes 50 minutes of answered calls. If you use them or reach day 7 without adding billing, call answering pauses and you can still sign in to view your dashboard data.
No. No credit card required to start a trial. You can create an account, set up your AI receptionist, and try Yapper for 7 days before deciding whether to add billing.
Yapper just launched, so we are still earning our first public customer reviews. The product is live now, the 7-day free trial is available without a credit card, and you can test the receptionist before forwarding your real business calls.
No. Yapper uses current voice AI that handles natural conversation, interruptions, and follow-up questions. If a caller asks, it says it is an AI assistant for your business. It never pretends to be a person.
Voicemail loses you customers. Most callers won't leave a message. They just call your competitor. Yapper actually answers, has a conversation, captures what the caller needs, and texts you a summary.
Yes. Yapper is built specifically for trade businesses. It understands the language plumbers, HVAC techs, electricians, and contractors actually use on calls (water heater, condenser, panel upgrade, drain cleaning) and detects real trade emergencies like burst pipes or no heat in winter.
Yapper Starter is $199/month with 200 minutes; Pro is $349/month with 500 minutes. Annual Starter is $1,990/year and annual Pro is $3,490/year. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain. Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
When you sign up, you paste your website URL. Yapper reads your site and automatically learns your business name, hours, services, location, and common questions. You review it, tweak anything that's off, and you're live.
Yes. Every call gets a full transcript and an AI summary in your dashboard. You also get a text after every call with the caller number, what they wanted, and what they asked for. Nothing is hidden.
Yapper picks up on urgency. Burst pipes, no heat, flooding. When it detects an emergency, it transfers the call to your cell and whispers a summary of the situation so you're ready before you say hello.
Keep it. Just set up call forwarding from your existing number to your Yapper number. Takes 2 minutes with your phone provider. Your customers never know the difference.
Yapper can still help. Use it for overflow, after-hours calls, lunch breaks, vacations, weekends, and busy seasons. If your receptionist is on another call or your crew is slammed, Yapper catches the call instead of sending that customer to voicemail.
It captures appointment requests and preferred times during the call, then sends you the details so you can confirm the job. That keeps scheduling honest while still avoiding voicemail and missed-call phone tag.
Yapper transfers to your cell when it detects an emergency or a request that needs you specifically. It whispers a one-line brief so you know what you are walking into before you say hello. Routine questions are answered from the details you provide, while final prices and appointment times stay with you.
You get a 7-day free trial before your first paid charge. No credit card required to start a trial. The trial includes 50 minutes of answered calls. If you use them or reach day 7 without adding billing, call answering pauses and you will not be charged. After a monthly or annual payment is processed, payments are non-refundable except where required by law or in cases of duplicate or erroneous billing.
If you do not add billing during the 7-day free trial, you will not be charged. If you cancel after the annual payment has processed, the annual payment is not prorated or refunded. Your Yapper service stays active through the end of the annual term, and the plan will not renew.
Last reviewed
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