Smith.ai AI Receptionist
Free: $0 for 25 calls. Pro: $150/month for 75 calls.
Pro additional calls: $2.50 each; check escalation and optional service charges.
Owners who need integrations or an AI service with human escalation.
AI Receptionist for Law Firms
AI Phone Receptionist for Law Firms
Yapper answers law firm calls in 3 rings, captures the intake details, and texts you who called. Works while you are with a client, in court, or focused on casework. Plans start at $99/mo for the first 10 customers (normally $199/mo). 7-day free trial. No credit card required to start a trial.
Hear a law firm callSet up in about 5 minutes, or I'll help you get it live. See all plans
I don't have a websiteYapper · Dashboard
tryyapper.com/dashboard
Key takeaways
- 24/7 phone answering for law firms for $99 a month for the first 10 customers (normally $199/mo), with no per-call fees.
- Captures appointment requests, urgency, contact details, and preferred times so you can confirm the job fast.
- Detects real emergencies for law firms and transfers to your cell with a spoken brief.
- Setup takes about 5 minutes. 7-day free trial. No credit card required to start a trial.
The basics
What is an AI receptionist for law firms?
An AI receptionist for law firms is software that answers your business phone instead of voicemail. It captures service requests, recognizes the language your customers use on the phone, and transfers real emergencies to your cell with a quick brief.
Most callers do not leave voicemails. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls repeatedly go unanswered. An AI receptionist closes that gap for the price of a few missed jobs a year.
Common Challenges
Why law firms lose customers
Missed calls cost cases
When a potential client calls and gets voicemail, they call the next firm. Personal injury, family law, criminal defense, people in crisis will not wait for a callback.
After-hours inquiries
People research lawyers at night and on weekends. If your phones are off at 8 PM, you're missing the moment when potential clients are ready to act.
Intake is time-consuming
Every potential client call needs case details, contact information, and conflict checks before an attorney can evaluate it. That intake process takes staff time.
Not every call is a good lead
Your attorneys do not need to spend time with every caller. But you do need to capture the good leads before they call another firm.
What the research says
According to BIA/Kelsey's Local Commerce Monitor, 66% of small and medium-sized businesses rate phone calls as a good or excellent source of leads, ahead of online forms (58.2%), in-person (54.1%), and email (43.7%). For trade work, phone is not a fallback channel. It is the channel.
“Calls have always been highly valued by small businesses, and now the notion of calls as currency has accelerated in the smartphone era.”
How It Works
How Yapper works for law firms
AI that knows your trade and talks to your customers like you would.
Module_01
24/7 Client Intake
Yapper answers every call and conducts a professional intake conversation. It collects case type, incident details, contact information, and urgency level.
Intake_Active
Module_02
Case Classification
Personal injury, family law, criminal defense, estate planning. Yapper classifies the case type and routes it to the right attorney or practice group.
Case_Routing
Module_03
Captures Consultation Requests
Qualified prospects share their case details and preferred timing. Your intake coordinator gets a full summary before follow-up.
Calendar_Sync
Module_04
Urgent Matter Routing
Time-sensitive matters like criminal arrests, restraining orders, or accident scenes get routed to the on-call attorney immediately.
Priority_Escalation
Integrations
Works with the calendar you already use.
Yapper captures appointment requests and preferred times from callers, then sends the details to your dashboard. You stay in control of final pricing, dispatch, and exact appointment confirmation.
If you run a larger shop on ServiceTitan, Housecall Pro, Jobber, FieldEdge, or Service Fusion, Yapper is not the right fit yet. Yapper is built for solo operators and small crews that need a phone answered, not a full dispatch system. If that describes you, we will tell you up front instead of selling you something that does not match.
For everyone in between, you keep using your existing calendar. Yapper captures the request and can text your booking link. You or your scheduling tool confirm the visit; Yapper does not write directly to your calendar.
Demo · Law Firms
See it. Hear it. Get the text.
Here's a recorded law firm call. Play it, read the transcript, and see the text the owner gets when the call ends.
Step_01
Caller dials
Customer rings your business line. Day, night, weekend, holiday.
Step_02
Yapper answers
Picks up in three rings. Real conversation, never a recording.
Step_03
Captures or transfers
Collects the request for follow-up, or routes urgent calls to your cell.
(Add your booking link in Settings and Yapper texts it to callers.)
Step_04
Texts you a summary
Caller, ask, outcome. Hits your phone seconds after the call ends.
Sample Call
Inbound · 3 ringsJames W.
Personal Injury Intake
0:000:51
Length0:51
VoiceAI demo
OutcomeNew Intake
Live_Transcript
7 turnsCaller
Hi, I was in a car accident yesterday afternoon, I wasn't at fault, and the other driver's insurance is already calling me. I'm not sure what to do.
Yapper
I'm sorry that happened. I can get your details to the attorney so they can call you back today. Were you injured, and have you seen a doctor?
Caller
Yeah, I went to urgent care. Whiplash, and they want me to see a specialist for my back.
Yapper
Okay. Until the attorney speaks with you, it's fine to tell the other insurance company you'll call them back. What's the best number and time to reach you?
Caller
This number. Anytime this afternoon.
Yapper
Got it. Car accident yesterday, not at fault, whiplash and a back referral, the other driver's insurer calling you. The attorney will call this afternoon. Is it okay if I text you a confirmation?
Caller
Yes, please.
Post_Call_Summary
Seconds after the call ends, your phone buzzes.
Every call ends with a summary text: who called, what they needed, and whether it was transferred. No more "how did that call go?".
- Caller name + phone number for instant callback
- What they need, in their own words
- Requested time or transfer status
- Full transcript searchable in your dashboard
9:41
Yapper
Today, 9:18 AM
New Intake · PI · James W.
- •Matter: motor vehicle accident, not at fault
- •Injuries: whiplash + back, urgent care, specialist referred
- •Other party's insurer: calling caller
- •Preferred callback: this afternoon
- •Next step: attorney callback
- •Phone: (404) 555-0156
Pricing
Simple AI receptionist pricing.
Choose monthly or annual. 7-day free trial with 50 minutes of calls. No credit card required to start a trial.
Cluster_Starter
Sale- 200 minutes included each month
- Extra minutes $0.75 each, up to 300
- 24/7 AI call answering
- 1 phone number
- Call logs and full transcripts
- SMS summaries after calls
- Emergency detection and transfer to your configured number
- Appointment request capture and booking link texts
7-day free trial with 50 minutes of calls. No credit card required.
Mainframe_Pro
- 500 minutes included each month
- Extra minutes $0.75 each, up to 300
- Everything in Starter
- Call analytics and revenue tracking
- Caller history
- Priority support
7-day free trial with 50 minutes of calls. No credit card required.
New product guarantee
Try it before you trust it with real calls.
Yapper is new, so we are still earning our first public customer reviews. The product is live now with a 7-day free trial and no credit card required to start a trial. You can test the receptionist before forwarding your real business calls. If something does not fit your business, email me directly and I will help fix it or tell you honestly if Yapper is not the right fit.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
The cost of missed calls
See what missed calls are costing you.
When a call goes unanswered, most people don't leave a voicemail. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls go unanswered. That is the job, gone.
For a service business, that lost call is usually a job worth a few hundred to a few thousand dollars. Slide the numbers below to see what your own missed calls add up to.
Missed calls per week
5
130
Average job value
$400
$100$2,500
$8,000
lost every month
$96,000
lost every year
$199
per month to stop missing calls
One missed call could pay for a full year of Yapper.
Start My 7-Day Free TrialFree tools
Useful calculators for law firms.
Run the numbers before you change your phone setup. These tools help you spot missed-call risk, local profile gaps, and the cost of different answering options.
Compare the call workflow and the bill.
Yapper — Starter: $199/month for 200 minutes. Pro: $349/month for 500 minutes. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain. Lower-price AI options exist. Compare the included unit, required transfers, and what still needs your follow-up.
Yapper captures appointment requests and can text your booking link. It does not write directly to your calendar or dispatch system. You or your scheduling tool confirm the visit and arrival time.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
Dialzara
Lite: $29/month for 60 minutes. Pro: $99 for 220 minutes.
Lite: $0.48/additional minute. Pro: $0.45/additional minute.
Owners seeking a lower entry price with metered extra minutes.
Goodcall
Starter: $79/month per agent for 100 unique customers.
$0.50/additional unique customer; unlimited minutes and tokens.
Businesses with repeat callers or long calls that benefit from customer-based billing.
Published by Yapper. Provider facts checked . Prices and product terms can change. Smith.ai’s human-first service is a separate product.
Compare AI and live answering in the contractor buyer guide.
FAQ
FAQ for Law Firms
Yes. Yapper is professional and discreet. It does not give legal advice. It collects case details and routes callers to the right attorney. Think of it as a trained intake specialist, not a lawyer.
Yes. Yapper learns your practice areas from your website. Personal injury, family law, criminal defense, estate planning, corporate. It classifies case types and routes them to the appropriate attorney.
Yapper stores call data securely and only your authorized team members can access it. All transcripts and summaries are available in your private dashboard.
Yes. Yapper includes a 7-day free trial with full access, and no credit card required to start a trial. The trial includes 50 minutes of answered calls. If you use them or reach day 7 without adding billing, call answering pauses and you can still sign in to view your dashboard data.
No. No credit card required to start a trial. You can create an account, set up your AI receptionist, and try Yapper for 7 days before deciding whether to add billing.
Yapper just launched, so we are still earning our first public customer reviews. The product is live now, the 7-day free trial is available without a credit card, and you can test the receptionist before forwarding your real business calls.
No. Yapper uses current voice AI that handles natural conversation, interruptions, and follow-up questions. If a caller asks, it says it is an AI assistant for your business. It never pretends to be a person.
Voicemail loses you customers. Most callers won't leave a message. They just call your competitor. Yapper actually answers, has a conversation, captures what the caller needs, and texts you a summary.
Yes. Yapper is built specifically for trade businesses. It understands the language plumbers, HVAC techs, electricians, and contractors actually use on calls (water heater, condenser, panel upgrade, drain cleaning) and detects real trade emergencies like burst pipes or no heat in winter.
Yapper Starter is $199/month with 200 minutes; Pro is $349/month with 500 minutes. Annual Starter is $1,990/year and annual Pro is $3,490/year. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain. Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
When you sign up, you paste your website URL. Yapper reads your site and automatically learns your business name, hours, services, location, and common questions. You review it, tweak anything that's off, and you're live.
Yes. Every call gets a full transcript and an AI summary in your dashboard. You also get a text after every call with the caller number, what they wanted, and what they asked for. Nothing is hidden.
Yapper picks up on urgency. Burst pipes, no heat, flooding. When it detects an emergency, it transfers the call to your cell and whispers a summary of the situation so you're ready before you say hello.
Keep it. Just set up call forwarding from your existing number to your Yapper number. Takes 2 minutes with your phone provider. Your customers never know the difference.
Yapper can still help. Use it for overflow, after-hours calls, lunch breaks, vacations, weekends, and busy seasons. If your receptionist is on another call or your crew is slammed, Yapper catches the call instead of sending that customer to voicemail.
It captures appointment requests and preferred times during the call, then sends you the details so you can confirm the job. That keeps scheduling honest while still avoiding voicemail and missed-call phone tag.
Yapper transfers to your cell when it detects an emergency or a request that needs you specifically. It whispers a one-line brief so you know what you are walking into before you say hello. Routine questions are answered from the details you provide, while final prices and appointment times stay with you.
You get a 7-day free trial before your first paid charge. No credit card required to start a trial. The trial includes 50 minutes of answered calls. If you use them or reach day 7 without adding billing, call answering pauses and you will not be charged. After a monthly or annual payment is processed, payments are non-refundable except where required by law or in cases of duplicate or erroneous billing.
If you do not add billing during the 7-day free trial, you will not be charged. If you cancel after the annual payment has processed, the annual payment is not prorated or refunded. Your Yapper service stays active through the end of the annual term, and the plan will not renew.
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