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Yapper answers roofing calls in 3 rings, captures roof damage details, and texts you who called. Works after a storm, while you are on another roof, or when estimate calls come in at once. Plans start at $99/mo for the first 10 customers (normally $199/mo). 7-day free trial. No credit card required to start a trial.
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The basics
A roofing answering service picks up your business line when you cannot, takes the caller's address and damage details, and passes them to you. Yapper is an AI answering service for roofers that does this 24 hours a day for $199 a month. It texts you a summary after each call and transfers urgent calls, like water coming through a ceiling, to your cell.
Most callers do not leave voicemails. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls repeatedly go unanswered. An AI receptionist closes that gap for the price of a few missed jobs a year.
Before you buy
An AI answering service runs about $29 to $199 a month, and a live human answering service starts at $164 to $300 a month for 50 minutes or 30 calls. Yapper Starter is $199 a month for 200 minutes of answered calls, and minutes past that are $0.75 each. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain.
It answers your business line when you cannot, asks the caller what they need, and sends you the details. Yapper answers in 3 rings at any hour, asks about the address, the damage, and how urgent it is, and texts you a summary when the call ends. The full transcript is in your dashboard.
Yapper transfers the call to the phone number you set and gives you a short spoken brief before it connects you. It treats urgent situations, such as water coming through a ceiling or a roof opened up by a storm, as emergencies. Routine calls stay with Yapper and reach you as a text summary.
Some answering services can. Yapper does not. Yapper captures appointment requests and can text your booking link. It does not write directly to your calendar or dispatch system. You or your scheduling tool confirm the visit and arrival time.
No. Yapper does not connect to Jobber, ServiceTitan, or Housecall Pro. Call details arrive by text and in your Yapper dashboard. If you need calls logged in your field service software automatically, Jobber Receptionist and Housecall Pro CSR AI are built into those tools.
No. Yapper answers in English only. If many of your callers speak Spanish, OnCrew lists Spanish as a setting, and Ruby offers bilingual live receptionists.
An AI answering service costs less and fits routine calls, such as service requests, scheduling questions, and messages. A live answering service costs more and fits calls that need judgment, such as an upset customer. For the same 200 minutes a month, Ruby is $720 and Abby is $599 with live receptionists, and Yapper is $199.
About 5 minutes. You answer a few questions about your business, set the number for emergency transfers, and forward your business line to your Yapper number. The 7-day free trial includes 50 minutes of answered calls and does not need a credit card.
Other providers' prices were read from their own pricing pages on . Yapper publishes this page and is one of the providers named. See the full comparison with sources.
Common Challenges
After hail or high winds, you get 30 calls in two hours. You can't answer them all on the roof. The calls you miss go straight to your competitor.
Roofing jobs run into five figures. One missed storm lead is a month of overhead walking out the door.
Homeowners calling about insurance claims need information you don't have time to give on every call. Yapper collects the details, and callers who ask for you get transferred to the number you set.
Fielding 15 estimate calls in two days after a storm means constant back-and-forth. Yapper captures each request and preferred time so you focus on the actual estimates.
According to BIA/Kelsey's Local Commerce Monitor, 66% of small and medium-sized businesses rate phone calls as a good or excellent source of leads, ahead of online forms (58.2%), in-person (54.1%), and email (43.7%). For trade work, phone is not a fallback channel. It is the channel.
“Calls have always been highly valued by small businesses, and now the notion of calls as currency has accelerated in the smartphone era.”
How It Works
AI that knows your trade and talks to your customers like you would.
When the phone lights up after a storm, Yapper answers the calls you cannot. It collects the address and the damage, plus anything you add to your instructions, like roof age, so each lead is ready for an estimate.
Callers say when they are free for an inspection, and Yapper can text them your booking link. You confirm the time and show up with the damage details already in your pocket.
Yapper answers common insurance claim questions from the notes you give it about your process. Callers who need more can be transferred to the number you set, with a short spoken brief for you first.
After every call you get a text with the homeowner's address, the damage, and their preferred time, plus anything else you asked Yapper to collect, like the insurance carrier.
Watch it work
A call comes in while you're on a job. Yapper answers, gets the details, and texts you a summary. Setup takes about 5 minutes: paste your website, then forward your calls.
Integrations
Yapper captures appointment requests and preferred times from callers, then sends the details to your dashboard. You stay in control of final pricing, dispatch, and exact appointment confirmation.
If you run a larger shop on ServiceTitan, Housecall Pro, Jobber, FieldEdge, or Service Fusion, Yapper is not the right fit yet. Yapper is built for solo operators and small crews that need a phone answered, not a full dispatch system. If that describes you, we will tell you up front instead of selling you something that does not match.
For everyone in between, you keep using your existing calendar. Yapper captures the request and can text your booking link. You or your scheduling tool confirm the visit; Yapper does not write directly to your calendar.
Demo · Roofers
Here's a recorded roofer call. Play it, read the transcript, and see the text the owner gets when the call ends.
Customer rings your business line. Day, night, weekend, holiday.
Picks up in three rings. Real conversation, never a recording.
Collects the request for follow-up, or routes urgent calls to your cell.
(Add your booking link in Settings and Yapper texts it to callers.)
Caller, ask, outcome. Hits your phone seconds after the call ends.
Post_Call_Summary
Every call ends with a summary text: who called, what they needed, and whether it was transferred. No more "how did that call go?".
Pricing
Choose monthly or annual. 7-day free trial with 50 minutes of calls. No credit card required to start a trial.
7-day free trial with 50 minutes of calls. No credit card required.
7-day free trial with 50 minutes of calls. No credit card required.
New product guarantee
Yapper is new, so we are still earning our first public customer reviews. The product is live now with a 7-day free trial and no credit card required to start a trial. You can test the receptionist before forwarding your real business calls. If something does not fit your business, email me directly and I will help fix it or tell you honestly if Yapper is not the right fit.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
The cost of missed calls
When a call goes unanswered, most people don't leave a voicemail. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls go unanswered. That is the job, gone.
For a service business, that lost call is usually a job worth a few hundred to a few thousand dollars. Slide the numbers below to see what your own missed calls add up to.
Missed calls per week
Average job value
lost every month
lost every year
per month to stop missing calls
One missed call could pay for a full year of Yapper.
Start My 7-Day Free TrialFree tools
Run the numbers before you change your phone setup. These tools help you spot missed-call risk, local profile gaps, and the cost of different answering options.
Yapper — Starter: $199/month for 200 minutes. Pro: $349/month for 500 minutes. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain. Lower-price AI options exist. Compare the included unit, required transfers, and what still needs your follow-up.
Yapper captures appointment requests and can text your booking link. It does not write directly to your calendar or dispatch system. You or your scheduling tool confirm the visit and arrival time.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
Free: $0 for 25 calls. Pro: $150/month for 75 calls. Month-to-month.
Free additional calls: $3.00 each. Pro additional calls: $2.50 each; check escalation and optional service charges.
Owners who need integrations or an AI service with human escalation.
Lite: $29/month for 60 minutes. Pro: $99/month for 220 minutes. Billed monthly, no setup fee.
Lite: $0.48/additional minute. Pro: $0.45/additional minute.
Owners seeking a lower entry price with metered extra minutes.
Starter: $79/month for 100 unique customers. Growth: $129/month for 500.
Starter: 79¢ per additional unique customer (Growth: 26¢). Minutes are not metered.
Businesses with repeat callers or long calls that benefit from customer-based billing.
Published by Yapper. Provider facts checked . Prices and product terms can change. Smith.ai’s human-first service is a separate product.
Compare AI and live answering in the contractor buyer guide.
FAQ
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