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Yapper answers garage door calls in 3 rings, captures the repair details, flags urgent issues, and texts you who called. Works when a spring breaks, a door is stuck, or your techs are already out. Plans start at $99/mo for the first 10 customers (normally $199/mo). 7-day free trial. No credit card required to start a trial.
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The basics
Yapper is an AI receptionist for garage-door service businesses that need calls answered while technicians work or after hours. It captures repair and estimate requests and can transfer urgent calls to your configured number. Starter is $199/month with 200 minutes; your team confirms repairs, final prices, and arrival times. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain.
Most callers do not leave voicemails. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls repeatedly go unanswered. An AI receptionist closes that gap for the price of a few missed jobs a year.
Before you buy
An AI answering service runs about $29 to $199 a month, and a live human answering service starts at $164 to $300 a month for 50 minutes or 30 calls. Yapper Starter is $199 a month for 200 minutes of answered calls, and minutes past that are $0.75 each. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain.
It answers your business line when you cannot, asks the caller what they need, and sends you the details. Yapper answers in 3 rings at any hour, asks about the door problem, the address, and how urgent it is, and texts you a summary when the call ends. The full transcript is in your dashboard.
Yapper transfers the call to the phone number you set and gives you a short spoken brief before it connects you. It does this when a caller asks for you or describes something urgent, and you can list what counts as urgent in your instructions, such as a door stuck open or a car trapped inside. Routine calls stay with Yapper and reach you as a text summary.
Some answering services can. Yapper does not. Yapper captures appointment requests and can text your booking link. It does not write directly to your calendar or dispatch system. You or your scheduling tool confirm the visit and arrival time.
No. Yapper does not connect to Jobber, ServiceTitan, or Housecall Pro. Call details arrive by text and in your Yapper dashboard. If you need calls logged in your field service software automatically, Jobber Receptionist and Housecall Pro CSR AI are built into those tools.
No. Yapper answers in English only. If many of your callers speak Spanish, OnCrew lists Spanish as a setting, and Ruby offers bilingual live receptionists.
An AI answering service costs less and fits routine calls, such as service requests, scheduling questions, and messages. A live answering service costs more and fits calls that need judgment, such as an upset customer. For the same 200 minutes a month, Ruby is $720 and Abby is $599 with live receptionists, and Yapper is $199.
About 5 minutes. You answer a few questions about your business, set the number for emergency transfers, and forward your business line to your Yapper number. The 7-day free trial includes 50 minutes of answered calls and does not need a credit card.
Other providers' prices were read from their own pricing pages on . Yapper publishes this page and is one of the providers named. See the full comparison with sources.
Common Challenges
When a torsion spring snaps, the car is stuck. The homeowner calls every garage door company they can find. The first one to answer wins the job.
You can't answer the phone when you are in a bay running tracks. Those missed calls go to the next company in Google.
New garage door installations are four-figure jobs. Homeowners calling for quotes are ready to buy. Miss the call and you miss the job.
People get stuck in or out of their garage at all hours. After-hours emergency calls are among the highest-value jobs in the industry.
According to BIA/Kelsey's Local Commerce Monitor, 66% of small and medium-sized businesses rate phone calls as a good or excellent source of leads, ahead of online forms (58.2%), in-person (54.1%), and email (43.7%). For trade work, phone is not a fallback channel. It is the channel.
“Calls have always been highly valued by small businesses, and now the notion of calls as currency has accelerated in the smartphone era.”
How It Works
AI that knows your trade and talks to your customers like you would.
Broken spring, stuck door, snapped cable. Yapper gets the address and transfers urgent calls to the number you set, with a short spoken brief for you first.
Callers interested in new doors request a measurement visit. You confirm the time and show up with the door style preferences and budget already noted.
Noisy openers, slow sensors, panels that need replacement. Non-emergency repair calls get captured with a preferred time. Your techs stay busy between the urgent jobs.
Yapper answers at 2am the same as 10am. After-hours urgent calls get transferred to the number you set, so you can take the jobs other companies miss overnight.
Watch it work
A call comes in while you're on a job. Yapper answers, gets the details, and texts you a summary. Setup takes about 5 minutes: paste your website, then forward your calls.
Integrations
Yapper captures appointment requests and preferred times from callers, then sends the details to your dashboard. You stay in control of final pricing, dispatch, and exact appointment confirmation.
If you run a larger shop on ServiceTitan, Housecall Pro, Jobber, FieldEdge, or Service Fusion, Yapper is not the right fit yet. Yapper is built for solo operators and small crews that need a phone answered, not a full dispatch system. If that describes you, we will tell you up front instead of selling you something that does not match.
For everyone in between, you keep using your existing calendar. Yapper captures the request and can text your booking link. You or your scheduling tool confirm the visit; Yapper does not write directly to your calendar.
Define when a stuck-open door, trapped vehicle, or access problem should ring the one number you set for transfers. Check what happens when nobody answers the transfer. Yapper captures the reported symptoms; a technician diagnoses the repair.
Provide the towns and ZIP codes you serve. Test whether the summary captures the address, caller’s callback number, door position, and requested timing. Confirm the location before dispatching a technician.
Yapper captures a request and can text your booking link. It does not check technician routes, write directly to a calendar, or promise an arrival time. Your team or scheduling tool confirms the visit.
The current Yapper workflow is English-language and AI-only. Require a demonstration if you need another language, commercial access instructions, or dispatch integration. Starter includes 200 minutes/month; Pro includes 500. Regular extra usage requires a plan discussion or service pause.
The demonstration below uses a fictional caller and address. The owner summary illustrates a configured urgent-transfer workflow. The technician confirms the diagnosis and arrival time.
Demo · Garage Door
Here's a recorded garage door call. Play it, read the transcript, and see the text the owner gets when the call ends.
Customer rings your business line. Day, night, weekend, holiday.
Picks up in three rings. Real conversation, never a recording.
Collects the request for follow-up, or routes urgent calls to your cell.
(Add your booking link in Settings and Yapper texts it to callers.)
Caller, ask, outcome. Hits your phone seconds after the call ends.
Post_Call_Summary
Every call ends with a summary text: who called, what they needed, and whether it was transferred. No more "how did that call go?".
Pricing
Choose monthly or annual. 7-day free trial with 50 minutes of calls. No credit card required to start a trial.
7-day free trial with 50 minutes of calls. No credit card required.
7-day free trial with 50 minutes of calls. No credit card required.
New product guarantee
Yapper is new, so we are still earning our first public customer reviews. The product is live now with a 7-day free trial and no credit card required to start a trial. You can test the receptionist before forwarding your real business calls. If something does not fit your business, email me directly and I will help fix it or tell you honestly if Yapper is not the right fit.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
The cost of missed calls
When a call goes unanswered, most people don't leave a voicemail. They hang up and call the next business on Google. According to Invoca's call tracking research, 46% of customers will stop buying from a business whose calls go unanswered. That is the job, gone.
For a service business, that lost call is usually a job worth a few hundred to a few thousand dollars. Slide the numbers below to see what your own missed calls add up to.
Missed calls per week
Average job value
lost every month
lost every year
per month to stop missing calls
One missed call could pay for a full year of Yapper.
Start My 7-Day Free TrialFree tools
Run the numbers before you change your phone setup. These tools help you spot missed-call risk, local profile gaps, and the cost of different answering options.
Yapper — Starter: $199/month for 200 minutes. Pro: $349/month for 500 minutes. Launch sale: the first 10 customers pay $99/month for Starter for their first 12 months, then $199/month. Monthly billing only. Checkout applies the sale price while spots remain. Lower-price AI options exist. Compare the included unit, required transfers, and what still needs your follow-up.
Yapper captures appointment requests and can text your booking link. It does not write directly to your calendar or dispatch system. You or your scheduling tool confirm the visit and arrival time.
Each plan includes a monthly minute allowance. On monthly plans, minutes beyond the allowance cost $0.75 each and appear on your next invoice. After 300 extra minutes in one month, answering pauses until the next month or until you upgrade, so a busy month cannot run up an open-ended bill. We email you at 80% and 100% of your allowance.
Free: $0 for 25 calls. Pro: $150/month for 75 calls. Month-to-month.
Free additional calls: $3.00 each. Pro additional calls: $2.50 each; check escalation and optional service charges.
Owners who need integrations or an AI service with human escalation.
Lite: $29/month for 60 minutes. Pro: $99/month for 220 minutes. Billed monthly, no setup fee.
Lite: $0.48/additional minute. Pro: $0.45/additional minute.
Owners seeking a lower entry price with metered extra minutes.
Starter: $79/month for 100 unique customers. Growth: $129/month for 500.
Starter: 79¢ per additional unique customer (Growth: 26¢). Minutes are not metered.
Businesses with repeat callers or long calls that benefit from customer-based billing.
Published by Yapper. Provider facts checked . Prices and product terms can change. Smith.ai’s human-first service is a separate product.
Compare AI and live answering in the contractor buyer guide.
FAQ
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